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Toys "R" Us Shopping

2 based on 436 Votes
Price Free

Get all the toys all the time with the Toys”R”Us Shopping App! Search for the hottest new toys, make purchases from your device, find store hours and directions and so much more right from the palm of your hand! The built-in barcode scanner makes it easy to find information, videos and reviews right from a product's barcode! Plus, toy fans can share their fun-filled excitement, thanks to the convenient links for Twitter, Facebook, Pinterest, text and email. Download the Toys”R”Us Shopping App now for the ultimate digital shopping experience!

Toys "R" Us Shopping is a Shopping application, developed by and released last

This application has a content advisory rating of 4+ (Application contains no objectionable material ). This application has an average rating of 2 based on 436 Votes. This version 5.4 has an average rating of 2 based on 84 Users.

Your device must have atleast 4.7 MB of space to download and install Toys "R" Us Shopping. This application does not have game center . Toys "R" Us Shopping is Free to download and install on your mobile device

If you have any problems on in-app purchase, found bugs, questions, comments about this application,
you can visit the official website of Toys "R" Us Inc at

Support Languages

English, American


Shopping , Catalogs ,



Additional Information

What's New on this version 5.4

Minor bug fixes.

Recent Reviews and Comments

  • Operates very poorly

    It took me forever to get a pretty good size order (all items from the same search list) to get the order in basket. The "continue shopping" tab never showed up until I was done loading my cart. When I went to checkout, it continuously froze. I guess they don't want my business. One would think a business this size would invest in some app developers to make it easy to buy. I'll go back to Amazon and pay a couple bucks more for the ease.

  • This App needs updated

    I tried to create a Birthday wish list for my son while we were in the store and I could not get the camera to recognize any of the bar codes that I took a picture of. Surely in this day and age you can add a scanner to your app. If Target can do it so can you. In my opinion this app is useless.

  • Horrible and outdated

    The app looks like it hasn't been updated in several years. It barely functions and the camera feature doesn't work correctly.

  • Worst retailer app I have ever seen

    This app is slow, unresponsive, useless and a nightmare to use. How can any company in this day release such a poor app. Stay away!

  • Update needed

    Although I really enjoy visiting Toys R Us their app for the website looks very outdated and has a lagging feeling to it making it seem very slow. It needs a major update to its user interface. It almost feels like they just said hey let's just take our desktop version of the site and cram it into an app. Please update soon!!

  • Just plain bad

    I opened the app and it looked a lot like s website shrunk down to fit on mobile. I then tried to search something. It never loaded and the search bar started glitching. Don't even waste your time downloading. Use the website.

  • Not organized....useless junk...

    MILLIONS of parents pay for the highly overpriced plastic toys and receive little service at the stores. Now they offer an app that is useless. I won't. Ring buying anything from this store. They don't use their money wisely and don't deserve mine.

  • Total garbage, don't waste time downloading

    The app is as bad as their website, no wonder their company is falling apart. Save yourself the aggravation and if you have to have something from TRU, go in the store.

  • Page Error

    Pages won't load

  • Love it!!

    Great app

  • Horrible web app wrapper

    Just an awful experience that is clearly a website wrapper and doesn't behave anything like an app should.

  • Location Services Needs Work

    Found a toy storage system for my daughter and when I tapped the "find near me" button, the App failed to provide a store. App stated an error occurred. And Yes, I enabled location services and restarted the App. Other Retailers' Apps (for example: Home Depot, Lowe's, JCP, Macy's and WalMart to name a few) perform better than this function.

  • Just plain bad

    I tried to search for a soccer ball for a 7 year old boy. He gave some specific colors. The app is incapable of doing some basic filtering. Bleh!


    It says not able to load

  • Terrible APP

    I'm adding my voice to the giant pile of bad reviews in the hopes that TOYSRUS might hear. I've never had an online company make me giving them money so incredibly difficult. The checkout process is clunky and mind-numbingly slow. Get it together TOYSRUS and take a bit of the $$ I give you to update your prehistoric APP.

  • I love it

    Get it it's an amazing app to have fun or just your aboard

  • I'd prefer another one...

    The app is not so pretty good as in the description, specifically not so easy to find necessary products, not all of them have reviews and videos, more over it works slowly…I’d prefer another one…

  • Horrible

    The app is just as horrible as the website. You are unable to access you account info, it just takes you to an error page. The app looks just like the web page on my internet browser on my phone. Waste on 5 min installing trying it and uninstalling it. You would think from a billion dollar company they could develop an app that would attract customers rather than sending them to amazon.

  • Just terrible

    Won't let me even sign up.

  • Horrible, nothing but a website wrapper

    This can't even be considered an app. It's just basically their website app wrapped into an app. And what's worse, it doesn't support the higher resolutions of the plus phones. It's been years since the first one was released so that's just or laziness and shows they don't care about the app.

  • Unable to access rewards

    There is no longer a way to access rewards in the app. Clicking on the link within the app opens a browser, however you get an error message saying, "The URL has been rejected," so there is no way to retrieve your rewards card or rewards. I find myself unwilling to spend money in the store if I'm not going to get rewards/use rewards.

  • No rewards from app??

    Used to be able to pull your rewards and have cashier scan in store - now it takes you to a browser which already is annoying and the browser tells you have rewards but won't pull it up or allow you to get the info to scan while in store. So unless you have a PC you can't get your rewards !? Is this 2017 or 1999 whoever runs this division of ToysRUs needs fired and replaced with someone who is in the present .

  • App doesn't work

    Very buggy. It doesn't work. Useless.

  • Pages load blank

    When I click on various things, the pages don't load. I'm trying to find clothing for my little one but can't order anything since I periodically can't see the items, can't see my cart, or can't narrow my search options.

  • Won't rotate...

    Other reviews have suggested this is a website converted to an app, which I agree with. The developer locked the app in wide/side view and doesn't allow it to rotate. That is short sighted and I have not seen the app getting better, with the exception that it is more responsive. That is probably due to the time of year I am writing this. Whoever the developer is needs to contact Apple and ask questions.

  • Barcode scanner

    I use iPhone 6s Plus. Barcode scanner doesn't even exist in the app search

  • Horrible App!

    I installed it to scan a barcode, it offered me to take a pic of the product instead. I took a picture of it and nothing happened after. Wasted my time. This crap is removed now.

  • Terrible

    Terrible app. Search is horrible, bar code scan does not work. Can't use the app to buy, and skip the line. Dreadful.

  • What a Horrible, Horrible Attempt

    This app has 1990's website written all over it. It appears to have been developed with some 3rd party tool. It's slow. The interface doesn't appear to have been very well thought out. Accessing your account isn't easy because for some reason the link to do so doesn't always appear. My order status shows as ready for pickup, but it's not. I know because I went to the store and checked. The app looks less like an iOS app and more like they took the website and tried to copy it. A good example of cost cutting = bad customer experience. Every company should force their CEO to use they're own app. Maybe then things will change. A brand name used to mean something.

  • Poor execution

    What iOS version was this targeted for? This is a web app poorly designed in a web view and is not a native app, very slow and crashes too often. Needs a complete redesign, until then avoid this app

  • Good for browsing, terrible for ordering

    It won't take credit card or PayPal info when trying to check out. Throws you back to home screen with zero showing in cart. Had to order on pc. Not recommended.

  • Useless

    The app seemed like a good idea. However, you can't actually add anything to the wish list. Making it a completely useless app. I'd rather use Amazon because their wish list is much easier to add to multiple lists. Deleting this now!

  • Horrible App!

    I could not sign in from the app. Go online and signed right in.

  • Just awful

    No wallet support for rewards cards. Slow, so slow Not updated for higher res phones. Makes me not want to shop at Toys-r-us.

  • Don't waste your time.

    There is no real use for this app. It's clumsy. It's glitchy. Having to sign in every time you open it is a huge waste of time and once you're in the navigation is slow.

  • Awful...

    Impossible to change my email address. I can sign in under my old email, directs me to email preferences to change email address. Here it asks for my current email to sign in--it says email is not in the database. Not worth the effort!

  • Awful, worse to navigate than their website

    The search function is really clumsy and you can't double tap the top of the screen to bring your search results back up to the top. Instead you have to scroll and scroll and scroll until you are back at the top. Don't waste your time.


    NEVER NEVER ORDER ONLINE. I ordered a trampoline. I paid... they created a FedEx track number. Several weeks have passed since delivery date. Now FedEx states they never received it from ToysRUs. There is no human contact at ToysRUs online & their robot answering line says it was sent. Local will not help ! Problems at ToysRUs must be handled through credit card company. Horrible company !

  • Navigation is horrible

    I haven't had this app long and probably will delete. When you add something to your shopping cart you can't navigate back to where you were to keep shopping. It's terribly annoying and a waste of time.

  • Terrible doesn't work

    The app loaded quick. Started to wonder when I had to put in a bunch of my info to start Got worse it's functional I followed directions took pics from toys R is catalog that suggested the app of the 3 I tried the app only found one I used the search tool in the app to find one of three the pic wouldn't. Found it pretty quick but wouldn't let me add it to wish list. Just kept putting it in my cart. I'm deleting the app.

  • Old

    Need a update. Old app to ios 10 in iphone 6s plus.

  • Terrible app

    This is literally just the mobile website on an app. And the app is slower than my data or wifi. This app is a complete waste of time.


    When trying to get into our wish list account it NEVER recognizes my password. I can request to have it sent to my email and it tells what my password is and it's the exact same password I'm entering and it's saying it's invalid. This same thing happened last year and now it's happening again this year. So frustrating. Moving our wish lists to Target. Shame.

  • horrible!!!!!

    Twice I attempted to purchase items with this completely USELESS app. Twice it appeared to work, only to find out afterwards no order was ever created!!!!! Complete waste of time.

  • Disappointed

    Was trying to make wish list through catalog and camera but it doesn't work. To then shop big book without the camera is another waste of time. I finally had to enter each item number. Nothing fast, convenient or easy. Now to the website itself, another disappointment! It took forever to add something to the wish list and if you put something in your cart, there's no option to go back so you have to start over - not!! Moving on to a better toy shopping app...

  • Camera function useless

    Clever idea to let kids use a camera app to create a Christmas wish list. However execution is terrible to the point my 8 year old suggested I delete the app and write a one-star review. You have to login multiple times and the high-latency website requires multiple clicks to register entries. Worst part is it switches you constantly between the app website and the safari website which are subtly different and require a new set of logins. Next time have actual kids test the app - embarrassing execution by a technology laggard.

  • Crashes Too Often

    If I follow any links or press any buttons, then the app glitches and eventually crashes. Not worth downloading.

  • Slow!!

    Takes forever to do anything! 5 minutes to delete something from the cart and return to shopping. Makes me want to spend my money somewhere else.

  • Apple Wallet Option Needed

    Chat now buttons are inoperable and there is no option to view this card in my apple wallet. I used my desktop to chat with customer service and they were of no help and tried to tell me I needed to defer to my apple wallet for help. Very disappointed in this app.

  • Horrible

    This app is horrible. It is always crashing. When I finally get it to load something it gets stuck. Then takes forever to reload. When you add something to the shopping cart you can't envisage back to where you were. So now you have to start all over again.

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